Contact Us
2 articles in this Topic
Using Your Account
5 articles in this Topic
Mint Condition Guarantee
7 articles in this Topic
- How can Entertainment Earth offer a Mint Condition Guarantee?
- How do you determine when to sell not-mint condition items?
- What about the condition of pre-orders?
- What is a "Not Mint" item? Do you sell things in not-mint condition?
- What is the Entertainment Earth Mint Condition Guarantee™?
- When does the Mint Condition Guarantee NOT apply?
- Why is mint condition nearly impossible to find?
Low Price Guarantee
1 article in this Topic
Ordering
15 articles in this Topic
- Do you offer Free Shipping?
- When, exactly, will items be in stock? Am I guaranteed to get an item by the availability date?
- What if an item, description, price, or other content on the website is inaccurate?
- Risk Free Shopping! Order Now and We'll Charge Your Credit Card Later!
- What if my credit card/payment method declines?
- Are your prices in USD?
- Why is there an authorization on my credit/debit card?
Stock Status
1 article in this Topic
Shipping
17 articles in this Topic
- Can you double-box / double-pack my order?
- Can you leave special instructions for the delivery person?
- Can you mark my international shipment as a "gift" to reduce customs charges? What paperwork is included with my order?
- Can you send my order in a plain box?
- Domestic USA Shipping Methods
- Domestic USA Shipping Rates
- Do you accept international orders?
Action Figure FAQ
15 articles in this Topic
- Am I going to get all the figures listed in a specific assortment?
- Can you announce action figure case breakdowns any sooner?
- Can you send me a factory-sealed case of action figures?
- How does Entertainment Earth determine if figures will be sold as a set versus a case?
- How does Entertainment Earth determine when action figures will be sold individually?
- I have seen the (new figure, new toys, etc.) at my local store or elsewhere online. Why don't you have them yet?
- In the past, you've had a lot of items that sold out and then came back. There's an item I'm looking for and was wondering when it might come back in stock.
Entertainment Earth Exclusives
3 articles in this Topic
Returns
3 articles in this Topic
NoFraud
4 articles in this Topic
Affiliate Program
10 articles in this Topic
- Can I join if I am not in the United States?
- Do Affiliates get commissions from all sales?
- Does it cost anything to become an Affiliate?
- How does the Entertainment Earth Affiliate Program work?
- How much commission can I make?
- How often are Affiliates paid?
- On what platforms can Affiliates earn commissions?
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