While logged into Your Account, click on Your Items or Your Orders to find the “Cancel Items” link to the left of each eligible item or near the top of the page, respectively. Then follow the steps to cancel each item.

Otherwise, please contact Entertainment Earth Client Services by calling us at our old-fashioned telephone number 1-818-255-0095 (available Monday through Friday, 7:00 a.m. - 6:00 p.m. Pacific Time) or emailing us by clicking the "? Help" link at the top (desktop) or in the menu (mobile) to send a message to [email protected]. We strive to resolve all requests within 1 business day.