Returns

• Hassle Free 90-Day Return Policy

  Please note that all orders are carefully inspected for quality, assortment, and proper packaging prior to shipment. Nobody is perfect, however, and we know that. Manufacturers may screw up, shipping carriers can err, and yes, even we might make a mistake from time to time. Or you might change yo...

• How do I request a return?

  You may request to return items through your online account for either a refund or a replacement by following the steps provided in the article below. Sign In to Your Account: https://www.entertainmentearth.com/Account Go to the Returns section: https://www.entertainmentearth.com/Account/Items?t...

• What if I receive a mint product in not-mint condition?

  If a product reaches you in not-mint condition, we'll work with you to determine if the shipping carrier affected the condition of your item. Either way, after receiving the damaged item back from you, we'll replace it if the item is still available. If we don't have any additional units availabl...