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CONTACT US
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Order by Phone:
1-800-370-2320
Monday - Friday:
7:30am - 5:00pm
Pacific Time
Client Services:
1-818-255-0095
Fax: 1-818-255-0091
E-mail: cs@entertainmentearth.com
Product specifications, prices, ship dates and availability are subject to change without notice.
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TESTIMONIALS
Return To Main Help Menu
Read what thousands of people are saying about Entertainment Earth. All letters are on file and have been used with permission. Edited for posting. Would you like to add your experiences to this list? Send e-mail to testimonials@entertainmentearth.com.
Thank you very much. It is because of the promptness with which you guys take care of your customers (not to mention the incredible selection) that always keeps me coming back to your site. Bradley. S- East Northport, NY 12/13/11
Thank you so much for the pride and care that you've taken with this and all orders that I've placed on your website. The super sonico figurine was perfect!!! I really appreciate the mint condition guarantee. It's very invaluable.
Ryan M. - Battlefield, MO. 09/27/11
Just a note of thanks for more great service from Entertainment Earth. This is by far the best online shopping experience I've had - and the quickest! Order arrived in record time and in excellent condition. You guys do a great job.
Phil R. - London, England 09/27/11
Hello, I just want to take a moment and Thank you for the taking your time to correct my order, It has been a great pleasure dealing with you and buying from entertainment earth. I am greatly pleased on how fast and reliable is your customer service. You have been a great and wonderful on your attention to my orders and as well as you email responses. Thank you again for the outstanding client services you have provided to me.
Have a Good weekend. Alfonso S. - Tampa FL 07/14/11
Just a note of thanks for your excellent and efficient service. The order arrived today in very good condition and much quicker than I expected.
Thank you! Phil R. - London, England 07/14/11
A highly recommended site. Not only does Entertainment Earth have the lowest prices around, they have the most up-to-date products. I use this site not only for purchases, but to see what's new in the world of toys and collectibles. Will be a returning customer for many years to come.
Jonathan N. - Sarver, PA. 05/26/11
This is my favorite place to purchase my Figures!
Terry Y. - Johnstown, CO. 05/26/11
Love your website and love the stuff we got so far.
My daughter is a geek about Dr Who. I'm a grammar and manners geek. Your customer service is top class! I will now go and tell everyone else that I know to use you guys! The only item these guys do not offer is a publication, "HOW TO GIVE PERFECT CUSTOMER SERVICE." They have clearly written the definitive work on this.
Thanks,Deb M. - Katy, TX. 05/26/11
Hello there! Thank you soooo much. I tell you, more than ANYTHING else, price, sales, selection, I value great customer service. And you guys have just been across the board great, and I sure appreciate it. You can guarentee I'll be shopping from you guys more often. So yeah, you can pretty much guarantee I'll be ordering every month, because customer service is everything to me. Thanks again!
Robert M. - San Antonio, TX. 05/26/11
I wish to thank Entertainment Earth for the oportunity in ordering the Spider-Man Limited Edition Statue, by Dark Horse. I have visited Entertainment Earth many times in the past year. I have found the customer service personnel to be very professional, courteous, friendly, and most helpful in assisting the customer. This is truly an aspect to be recognized by the consumer. As for the web sites structure, I have found it to be most easy and user friendly to move through. In addition to this, Entertainment Earth provides most everything the consumer could possibly choose from, and at most reasonable costs. The shipping rates are in line or better, as to most other web sites. I personally feel that Entertainment Earth is a beacon, along with the staff and personnel, to a remarkably structured web site, as mentioned above. Entertainment Earth has maintained a steady course, and has continued to constantly improve, and provide helpful information to all. For these reasons, have I decided to order merchandise from Entertainment Earth. We shall highly recommend Entertainment Earth to family, and friends alike. Thank you for the courtesy you have extende to me. We wish the best for Entertainment Earth, now and in the future.
Tom M. - Cranston, RI 05/26/11
Amazing experience, the doll was bought for my daughter, she is very happy with it, and best of all, was delivered before the time estimated and arrived as if it was bought from a local store, thank you all!
Adilson R. - Brazil 05/26/11
Thank you for the opportunity to be one of the company’s loyal customers. Customer Loyalty begins with Customer Service… a phrase some seem to forget. I have spent gobs of money with E/E… and why? The products I order always (except once) arrive in perfect, Mint Condition. My orders are delivered in timely fashion, complete and correct. And the number one reason… Whenever I have a question and I have e-mailed Customer Service it is usually only a short time later that I receive a reply from an articulate customer service rep who knows what they’re talking about and knows the answer to my questions.
So thank you. George G. - Scotch Plains, NJ. 05/05/11
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